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Senator John Fetterman (D-PA) seeks a bilingual (English/Spanish) Constituent Advocate for his Constituent Services team. This position has the option to be located in Allentown, Erie, Norristown, Philadelphia, State College or Wilkes-Barre. Responsibilities include communicating with constituents statewide, serving as a liaison between Pennsylvanians and federal agencies, managing a casework portfolio as assigned by Constituent Services Director, improving knowledge of and seeking training in assigned issue areas, and periodically staffing events.
Excellent communication and organization skills, the ability to prioritize multiple tasks, and the ability to navigate difficult conversations while treating all constituents with dignity and respect are essential. Fluency in both English and Spanish is required. Pennsylvania ties are a plus. The ideal candidate will be a self-starter who is able to work independently while maintaining their role as part of a team and asking for guidance when needed. Candidates should have the ability to engage with a diverse array of stakeholders and work in a fast-paced, collaborative environment. The position reports to the Constituent Services Director. The annual salary for this role is $58,000.
Senator Fetterman is deeply committed to shaping an office full of experiences, perspectives and walks of life. The office is an equal employment opportunity employer and does not discriminate on the bases of race, color, religion, national origin, disability, age, uniformed service, genetic information, sex, sexual orientation, gender identity, gender expression, and pregnancy, childbirth, and related medical conditions. Applicants with disabilities who require reasonable accommodation to participate effectively in the application or hiring processes are encouraged to request an accommodation at any time. Application deadline July 15, 2024.